Frequently Asked Questions

What does Twilio do?

Twilio makes communications easy and powerful. With Twilio's platform, businesses can make communications relevant and contextual by embedding real-time communication and authentication capabilities directly into their software applications.

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When was Twilio founded?


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Where are Twilio’s headquarters?

San Francisco, CA.

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When does Twilio’s fiscal year end?

December 31st.

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When did Twilio go public and what was the offering price?

June 23, 2016 and the offering price was $15.

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What is Twilio’s ticker symbol and on which exchange is the stock traded?

Twilio is traded on the New York Stock Exchange under the symbol TWLO.

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How can I access Twilio’s filings with the Securities and Exchange Commission?

Click here to review Twilio’s SEC filings.

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How can I buy or sell shares of Twilio?

Twilio Class A common stock can be purchased in the open market through any registered broker.

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Does Twilio have a direct stock purchase plan?

Not at this time. To purchase Twilio Class A common stock, you must contact a registered broker.

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Does Twilio pay dividends?

Twilio does not currently pay dividends and does not anticipate paying any dividends in the foreseeable future.

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Who serves on Twilio’s board?

Click here for a complete list.

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Who are Twilio’s auditors for the year ended December 31, 2020?


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Who is Twilio’s transfer agent and what is their contact information?

Computershare Trust Company, N.A. – 144 Fernwood Avenue, Edison, NJ 08837.

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What is Twilio’s CUSIP number?


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How can I contact Twilio’s Investor Relations Department?

Additional information is available on our Investor Relations home page, or you may contact the Investor Relations department at 415-914-1444 or

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Investor Contacts

Tel: 415-914-1444

Twilio Inc. Acquisition Tax Info

This IRS Form 8937 does not constitute tax advice, and shareholders should consult their own tax advisors regarding the particular consequences of the transactions to them.

This IRS Form 8937 provides information regarding the effect of the Twilio Inc. transaction on the basis of SendGrid, Inc. and Twilio Inc. stock outstanding prior to these transactions.