The Team

Jeff Lawson , , , Founder, CEO, & Chairman

Jeff is a serial inventor with over 15 years of entrepreneurial and product experience. Prior to co-founding Twilio, Jeff was Founder & CTO of NineStar, Founding CTO of and Founder, CEO & CTO of Versity. He was also one of the original product managers for Amazon Web Services. At every business, Jeff identified the fundamental need for a platform for developers and companies to easily build communications-based business solutions. Jeff grew up in the suburbs of Detroit, started his first company in middle school, and earned his BS in Computer Science & Film/Video from University of Michigan.

George Hu , , , COO

George served 4 of his 13 years at Salesforce as COO, where he owned all major shared operational functions for the company. He also served in a variety of other management roles including VP of Product Marketing, SVP of Applications, EVP of Products, and Chief Marketing Officer. After leaving Salesforce at the end of 2014, George founded a workplace feedback startup called Peer that was acquired by Twitter in 2016. George holds a bachelor's degree in economics from Harvard College and a master's degree in business administration from the Stanford Graduate School of Business.

Karyn Smith , , , General Counsel

Karyn has worked with high growth companies for over 20 years, bringing her passion for building high performing teams to Twilio in 2014 as its first lawyer. Today she leads the Company’s legal, government affairs, regulatory compliance and privacy teams. Prior to Twilio, Karyn was Vice President and Deputy General Counsel at Zynga, where she oversaw all corporate matters and led Zynga through its $1B IPO in 2011. Before Zynga, Karyn was a partner of Cooley LLP, representing emerging growth companies at all stages of growth, from formation through liquidity event and beyond. Karyn has been recognized numerous times for her leadership, including most recently the National Women in Law’s thought leadership award in 2018. Karyn earned her Bachelor of Journalism from the University of Missouri, Columbia, and her JD cum laude from Santa Clara University School of Law. Karyn currently sits on the boards of BSA, the Software Alliance, and USTelecom.

Khozema Shipchandler , , , CFO

Khozema brings over 20 years of experience in finance, most recently serving as GE Digital’s chief commercial officer. Khozema previously served in a variety of positions within GE, including as the chief financial officer and EVP of corporate development at GE Digital and the vice president of corporate audit staff of GE. Khozema earned his bachelor's degree from the Indiana University Bloomington and graduate coursework at The University of Chicago Booth School of Business.

Erin Reilly , , , Chief Social Impact Officer

Erin is energized by using a company’s unique assets to create positive impact on the world. In the past 20 years, she’s driven social and environmental change while working at companies such as Google, Yahoo!, and Nike. She’s helped launch new businesses in Africa and India to provide fast access to the Internet, engaged tens of millions of people in environmental programs, and raised millions of dollars for disaster response. Erin also has experience in the nonprofit sector at Business for Social Responsibility, and started her career at the engineering firm Tetra Tech. She holds a BA in Human Biology / Environmental Management from Stanford University and an MBA from the University of California, Berkeley.

Chee Chew , , , Chief Product Officer at Twilio

Chee Chew brings more than 25 years of experience in the technology industry formerly working at companies such as Amazon, Hewlett-Packard, Google, and Microsoft. In Chew’s role at Twilio, he will be responsible for Twilio’s product roadmap and will be responsible for creating and expanding Twilio’s current product portfolio that’s used by millions of developers.

Previously, Chew was the Vice President of Consumer Engagement at Amazon and was responsible for its core shopping experience on the web and mobile apps. Prior to Amazon, he was the Vice President of Engineering at Google where he was responsible for Google’s real time communication efforts, including Hangouts and Google Chrome within the broader Seattle-area.

Chew holds a Bachelor’s and Master’s in Computer Science from Massachusetts Institute of Technology (MIT). He currently sits on the Board of Trustees for the Olin College of Engineering.

Sara Varni , , , Chief Marketing Officer

Sara is responsible for growing Twilio’s community of developers while simultaneously bringing Twilio into the enterprise market. Prior to Twilio, Sara was SVP of Marketing at Salesforce where she was responsible for the positioning and go-to-market strategy for Sales Cloud, the world’s leading sales platform. At Salesforce, Sara held various leadership roles, including marketing for and the Salesforce AppExchange. Before joining Salesforce, Sara worked in mobile strategy at E! Networks. She holds a BS in Business Administration from Bucknell University and an MBA from The Anderson School of Management at UCLA.

Marc Boroditsky , , , Senior VP of Sales

Marc is responsible for developing and executing sales strategy and leading Twilio’s global sales team. Marc joined Twilio by way of the company’s acquisition of Authy in 2015 and served as general manager of Account Security prior to his current sales role. Marc is a seasoned entrepreneur with more than 30 years experience including more than 25 years with technology startups. He has founded and financed four software companies in electronic medical records, authentication, and identity management. He successfully completed the sale of his most recent startup, Authy, to Twilio and before that, Passlogix, to Oracle.

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